Why can't I get all transactions on mobile?

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trooper
trooper Member ✭
edited May 2022 in Using the Mobile App
I need to get transactions from the 1990's on mobile for credit card accounts. I need everything on mobile that I have on my PC. I bought this new product because I had to in order to get the moble.

Answers

  • Quicken Francisco
    Quicken Francisco Alumni ✭✭✭✭
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    Hello @trooper

    Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. The Quicken Mobile App will sync back to May 1st, 2017. Transactions before that date will not appear in the app as stated on the article down below under the why are my transactions not syncing tab. I do apologize for an inconvenience this has caused you.

    https://www.quicken.com/support/troubleshooting-quicken-mobile-companion-app

    Thanks,

    Quicken Francisco


  • volvogirl
    volvogirl SuperUser ✭✭✭✭✭
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    Do you need to see the actual transactions in Quicken?  Maybe you can make a report and save it as a pdf or export it to excel and put it on your device to look at.

    I'm staying on Quicken 2013 Premier for Windows.

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