Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.
If you have not done so already, I would first recommend running the Validate & Repair tool on the data file from the File menu > File Operations > Validate & Repair option.
In the Validate File window that opens, click the top box to "validate file" and then click OK.
When the validation completes, a data log will open in Notepad, please let us know if any errors or issues are found/repaired, and when ready close and re-open Quicken.
Thank you for the response and the additional details.
At this time I would recommend contacting support directly for advanced troubleshooting steps.
Quicken Care has the tools to review and research this issue further.
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