quicken for Mac first downloads pending USAA transaction and then final transaction

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ogjerry39
ogjerry39 Member ✭✭
edited April 2022 in Download, Add/Update Accounts (Mac)
Quicken Subscription for Mac, using Quicken Connection for USAA FSB, downloads pending banking transactions then duplicates final transactions. Requires manual deletions of duplicate transactions.

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  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    Answer ✓
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    Make sure that you setup your USAA accounts for Direct Connect instead of Quicken Connect.  For this you should be using your customer number and pin, not your website username, password, and pin.  Note that Quicken Connect shouldn't be giving you pending transactions either, but Direct Connect is much more reliable and shouldn't do this.
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    This is my website: http://www.quicknperlwiz.com/

Answers

  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    Answer ✓
    Options
    Make sure that you setup your USAA accounts for Direct Connect instead of Quicken Connect.  For this you should be using your customer number and pin, not your website username, password, and pin.  Note that Quicken Connect shouldn't be giving you pending transactions either, but Direct Connect is much more reliable and shouldn't do this.
    Signature:
    This is my website: http://www.quicknperlwiz.com/
  • ogjerry39
    ogjerry39 Member ✭✭
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    Thanks Chris_QPW. Will do.
  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
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    Hello @trishinhouston

    Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.

    At this time I would recommend contacting support directly for advanced troubleshooting steps.

    https://www.quicken.com/support#contact-support

    Quicken Care has the tools to review and research this issue further.

    Thank you,

    -Quicken Tyka

    ~~~***~~~
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