Need to bypass Intuit ID on Starter 2016

My brother in law's wife passed on Jan 1. She used Quicken. He would like to get into the program for this tax purposes. She used Quicken for Windows 2016 and when we try to open the program, it asks for an Intuit ID which we don't have. If we click on forgot user id?, we get a message that that page does not exist. Is there a way to get around this so we can open the file? Any help would be appreciated. Thank yuo.


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