Unable to Scroll Transaction Registers after R31.5 and issues with Right Mouse button

R31.5 has major bug.  You cannot scroll up or down TRANSACTIONS in any account in Banking.  Scrolling works ok in Investment accounts & Property Accounts.

Pat Cleary said:

The implementation of these changes impacted the 'Banking Account' register for users that use the 'right' mouse button as their primary button.

I just tested this and I agree that a bug was introduced.  If the user is using the right mouse button as their primary button clicking on the scrollbar does nothing.  It works properly in the investment accounts.

This just to confirm what you and @25YrQUser have said.

Sarah and Splasher, I just saw your posts and tried both.... rebooted the computer & also reinstalled the update via the Mondo Patch.  However, no change... still no scrolling of transactions in Banking.  Now I see other comments have been added by other users having the same issue.  Yes, I am left handed and therefore use the right mouse button as my primary.   Btw, my call to tech support earlier today was at least an hour to no avail.  Sure hope we see a corrected patch very soon that corrects this.  I am also having the American Express problem posted elsewhere.

Stephen Blendermann said:

Changing the mouse button setting to "left" does enable the scroll bar. However, tilting the wheel to scroll horizontally does not work with either setting.

This is something I have never used, so went ahead an tried it.

Well on my Logitech mouse titling the wheel doesn't work for horizontal scrolling even in the older R30.21 release, so this doesn't seem like it is newly introduced with R31.5.

And I might add this is inconsistent even outside of Quicken.  In File Explorer it doesn't do anything, but in Excel it works.

Salvador,
I agree the scroll bar changes are not good. This is on a Windows machine and if you click in the bar it moves up MONTHS, not just one page and even if you click on the arrows at the end of each bar, it still moves MANY transactions away. Basically the scroll bars are useless now.

Example: Clicking once in the BAR moved me from Jan 2021 to Feb 2019 and clicking the top arrow once moved me from Jan 2021 to July 2020. Both 100s of transactions away.

Same issue with the Spending Tab and the Invest Tab. Can't scroll if your primary mouse button is right

Since installing the latest update when I click inside the scroll bar on a register, the register scrolls two pages. Prior to the update the register would only scroll one page with one click. This is the expected behavior across Windows.

I would provide screen captures or video, but that would require revealing personal financial information in the register. Sorry.

MHSwizzleStick said:

When clicking in the scroll bar's up/down arrow keys, not only does it scroll more than one line, but the distance it scrolls isn't even consistent. For example, scroll to somewhere midpoint in the register. Clicking the scroll bar's up arrow followed by the down arrow should bring you back to the original position; it doesn't. Repeat and you'll be in yet another random position.

I'm seeing the same behavior in banking registers and just to clarify, my left button is primary.  Clicking the scroll bar arrows can jump multiple pages and the only way to move a single line is with the keyboard arrow keys.  Even clicking the scroll bar itself behaves inconsistently, often moving multiple pages at a time.

After seeing other comments about the 31.5 scrolling problem that I first identified at the top of this subject thread, I have to ask myself.... is there a team at Quicken that comes up with these changes and how can something like this get released to the public without some thorough testing and vetting?  Surely someone at Quicken must have said this is a huge mistake and we shouldn't release it with the changes to scrolling.  We are talking about a big corporation.  Changes like this should never have been released to the general CUSTOMER base.  It is just unbelievable to me how this could happen.  How about listening to customers?  All of this effort and something as simple as scrolling that worked perfectly fine is totally screwed up but we still cannot search for a bill reminder in Bills and Income, which is about as basic a thing as I can think it should do.

I just got this update (the one @Quicken Sarah  is referring to) in an automatic download/install and I can confirm that it fixes this problem  (no action when clicking using the right mouse button as your primary button).

Note this is the only fix in this patch release according to the release notes and I can also confirm that there doesn't seem to be any other changes in regard to other scrollbar problems reported.

The problem I described above with the scroll bar behavior, clicking the up or down buttons moving multiple lines, or whole pages, or all the way to the top or bottom of the register, was NOT fixed with the 31.6 update.

This issue with uncontrolled scrolling is creating matching issues when verifying downloaded items. Please address this frustration. This is NOT a right-mouse button issue.