Renewing membership

Attempted to renew an expired subscription for about 48 hours with my Citi Visa Card. No error code issued, just opens a new page that says I already have an account. I go to the account information and it says I need to renew. Attempt again, it sends me back to the window that says I already have an account. No error code issued. I'll keep trying over the next several days, but this is ridiculous!


  • Hello @STRENG

    Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. I would recommend contacting  Quicken Support via phone so that we're able to assist you with the renewal. I'll leave our hours down below so you can find a time that works best for you.


    Quicken Francisco

    Quicken Phone Support Current Hours of Operation:

    Monday through Friday

    5:00 am to 5:00 pm PDT

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