Can someone give me the number to Call Quicken re CANADIAN edition membership issue?

Having trouble contacting a live person regarding a download version of the Canadian Windows.

Can someone give me an 800 number to call please (and thanks)

Best Answer

  • YingDave
    YingDave Member ✭✭✭✭
    Accepted Answer
    Hi @BobCurrie
    I use the Canadian product. The number is listed on my account as Quicken Premium Support (888) 415-7170. Start with a "1" if you are dialing from outside North America. Although the numbers are different for Canadian product versus the US number as listed by @Frankx - pretty sure they both end up in the same Philippines call centre team. I have found the service good, but for heavy technical issues they will ask you to submit via report via the Quicken Help menu, 'Report a Problem'

Answers

  • Frankx
    Frankx SuperUser ✭✭✭✭✭
    Hi @BobCurrie,

    Here's a number that you can call - 650-250-1900.  Phone support is available from 5:00am PT to 5:00pm PT, Monday through Friday. 

    Frankx

                      Quicken H&B-Subscription Ver. 34.24 - Windows 10-Home Version
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  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    Log into your account on quicken.com:
    https://signin.quicken.com/signin?client_id=quicken_estore&response_type=code&redirect_uri=https://www.quicken.com/canada/qam-callback

    There should be a phone number there.  For accounts with premier support it should be tool free.
    Signature:
    (I'm always using the latest Quicken Windows Premier subscription version)
    This is my website: http://www.quicknperlwiz.com/
  • YingDave
    YingDave Member ✭✭✭✭
    Accepted Answer
    Hi @BobCurrie
    I use the Canadian product. The number is listed on my account as Quicken Premium Support (888) 415-7170. Start with a "1" if you are dialing from outside North America. Although the numbers are different for Canadian product versus the US number as listed by @Frankx - pretty sure they both end up in the same Philippines call centre team. I have found the service good, but for heavy technical issues they will ask you to submit via report via the Quicken Help menu, 'Report a Problem'
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    "Start with a "1" if you are dialing from outside North America."

    Here are some things you might find interesting.  It is the same if you are in the North America/US.  If you are using the "area code" you have to put the 1 in front of it  (the area code the 3 digits like 888.

    "Local numbers" xxx-yyyy don't require the 1.  And "local numbers" is sort of a "relative" term.  Colorado has 3 area codes for the state, New Mexico, 2.  California has 27.  Depends on how many people/phones.  And because some area codes are even split between cities that aren't next to each other, so it might tell you that the number isn't "local" and needs the full number even if the area code is the same!

    And another tidbit is that 800 was typically used "toll free", but they ran out of them and so 888 and maybe 887 are now "toll free" too.

    And I believe typically you add two digits for foreign country calls, but the US gets the digit 1 because it was the first country put in the system.
    Signature:
    (I'm always using the latest Quicken Windows Premier subscription version)
    This is my website: http://www.quicknperlwiz.com/
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