R.31.12 stopped downloading financial information from Chase (OL-394-A)

This problem started occurring on February 13, 2021. Chase says there is no issue on their side. Why is this error message coming up and what fix is being planned to correct this issue?


  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Hello Michael T,

    Thank you for taking the Community to report this issue, although I apologize for the frustration that this has caused.

    I first would recommend waiting 48 hours to see if the issue resolves itself.

    If the error persists and has not done so already, I would recommend taking a moment to review the steps and information available here.

    Please let me know how it goes!

    -Quicken Tyka
  • Ken B
    Ken B Member
    Is there any update on this issue - I am experiencing the same problem?