you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. For a bit of a better idea would you mind taking a screenshot of what exactly you're seeing when we freeze. This will give a bit better of an idea of what could be happening. I'll leave steps below on how to do so.
Note you may need to drag the photos into the response box in order to add them.
you get the chance let us know what you're able to find out. From there we'll
see what we able to find next.