Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.
At this time I would recommend contacting support directly for advanced troubleshooting steps.
Quicken Care has the tools to review the logs and escalate the issue if necessary.
Thank you, -Quicken Tyka
you for reaching out on the community and telling us about your issue. I do
apologize in the issue you're having. That is odd I'm wondering where exactly
the issue is. I believe in this case it might help trying to see on a test file
if we have a similar issue. This will give us a better idea of where exactly
the issue is. I'll leave steps down below and you can find it on the third step
on the article.
you get the chance let us know what you're able to find out. From there we'll
see what we able to find next.