Lots of accounts not updating correctly that have worked previously

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daddyrit05
daddyrit05 Member ✭✭
in Download, Add/Update Accounts (Windows)
Update completes normally - no error messages but even tho the download date shows current, the register is not updating and/or the online balances are not visible or not current. Examples from Barclays, Macys, Loft, BofA, Nordstrom to name a few

Best Answer

  • daddyrit05
    daddyrit05 Member ✭✭
    Answer ✓
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    version - Quicken premier R31.20 build 27.1.31.20

    Did the sign out completely and signed in again, did an auto update and

    EVERYTHING LOOKS LIKE IT WORKS NOW - RAH RAH!!!!!!!!!!!!

    Thank you

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @daddyrit05,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    Could you please provide which version of Quicken you have currently running?
    • Help > About Quicken

    If you haven't already, I suggest you try signing out of your data file completely and then signing back in. Please, follow the steps below in order to do so.
    1. Navigate to Edit
    2. Preferences...
    3. Quicken ID & Cloud accounts
    4. Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
    5. Follow the prompts to Sign Out
    6. Sign back in using your Quicken ID (email) and password 
    Once that is done, see if the issue still persists.

    Let us know how it goes!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • daddyrit05
    daddyrit05 Member ✭✭
    Answer ✓
    Options
    version - Quicken premier R31.20 build 27.1.31.20

    Did the sign out completely and signed in again, did an auto update and

    EVERYTHING LOOKS LIKE IT WORKS NOW - RAH RAH!!!!!!!!!!!!

    Thank you
  • Quicken Anja
    Quicken Anja Moderator mod
    Options
    @daddyrit05 Thanks for the update! I'm glad to hear that worked for you. :)

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

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