Is anyone encountering difficulties with saving changes such as customizing reports? (Q W Canada)
Best Answer
-
Hello @bobmacle
Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. That is quite odd. I'm wondering here if we may need to try a copy and validate to see if this may help us. I'll leave the steps down below.
https://www.quicken.com/support/advanced-data-file-troubleshooting-correct-problems-quicken-windows
Once you've had a chance let us know how we're able to find out. If you're still having issues we'll see what we can try next.Thanks,
Quicken Francisco
0
Answers
-
More details, please.
Can you please capture one or more images of the parts of your Quicken window showing the issue, sensitive information blacked out as necessary to protect your privacy but annotated to describe the situation, and attach the image(s) here?
https://community.quicken.com/discussion/7867159/faq-how-do-i-post-a-screenshot-in-the-community-from-windowsPlease save images to files of file type PNG, JPG, or GIF only. They're easier to work with than PDF files.
0 -
This just shows an empty file thast had been saved with four lines of data. It now acts asif the "save" command is being ignored.
Thank you for responding.0 -
Hello @bobmacle
Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. That is quite odd. I'm wondering here if we may need to try a copy and validate to see if this may help us. I'll leave the steps down below.
https://www.quicken.com/support/advanced-data-file-troubleshooting-correct-problems-quicken-windows
Once you've had a chance let us know how we're able to find out. If you're still having issues we'll see what we can try next.Thanks,
Quicken Francisco
0
