CC-501 Wells Fargo

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rmcdougal
rmcdougal Member ✭
in Download, Add/Update Accounts (Windows)
Wells Fargo update has given a CC-501 error for weeks and weeks. It says do not contact Wells Fargo and Quicken is working to correct the issue on the servers. I have tried de-activating several times and re-activating. All other banks update fine. Nothing works for Wells Fargo. This is extremely frustrating! When will this get fixed?

Answers

  • Quicken Francisco
    Quicken Francisco Alumni ✭✭✭✭
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    Hello @rmcdougal

    Thank you for reaching out on the community and telling us about your issue. I do apologize in the issue you're having. That is odd I'm wondering where exactly the issue is. I believe in this case it might help trying to see on a test file if we have a similar issue. This will give us a better idea of where exactly the issue is. I'll leave steps down below and you can find it on the third step on the article.

     https://www.quicken.com/support/advanced-data-file-troubleshooting-correct-problems-quicken-windows

    Once you get the chance let us know what you're able to find out. From there we'll see what we're able to do next.

    Thanks,

    Quicken Francisco


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