Has anyone else been wrongly charged the addtional $9.95/mo after upgrading to Premier Plan.

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erovetto
erovetto Member ✭
in All Things Canadian (Windows)
:/ :/

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  • Quicken Francisco
    Quicken Francisco Alumni ✭✭✭✭
    Answer ✓
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    Hello @erovetto

    Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having.

    In your case I do recommend contacting Quicken Support via phone so that we're able to help figure out what exactly is happening on our end that's causing the issue. I'll leave our hours down below so you can find a time that works best for you.

    Thanks

    -Quicken Francisco


    Quicken Phone Support Current Hours of Operation:

    Monday through Friday

    5:00 am to 5:00 pm PDT


Answers

  • Quicken Francisco
    Quicken Francisco Alumni ✭✭✭✭
    Answer ✓
    Options

    Hello @erovetto

    Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having.

    In your case I do recommend contacting Quicken Support via phone so that we're able to help figure out what exactly is happening on our end that's causing the issue. I'll leave our hours down below so you can find a time that works best for you.

    Thanks

    -Quicken Francisco


    Quicken Phone Support Current Hours of Operation:

    Monday through Friday

    5:00 am to 5:00 pm PDT


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