you for reaching out on the community and telling us about your issue. I do
apologize for the issue you're having. That is odd that you've lost all the information. I'm wondering here if the memorized payee list might be full or if it might have to do with the file. One thing we can attempt here to start off is to try loading a recent backup to see if a similar issue exists as well. I'll leave instructions down below on how to do so.
Once you've had the chance to load the backup let us know if you're able to properly load your memorized payees in there. We'll see what we can find next afterwards.
Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a follow-up response.
At this time I would recommend contacting support directly for advanced troubleshooting steps.
Quicken Care has the tools to review and research this issue and may offer a quicker resolution than the Community.