Red Flag But No Transactions to Review [edited]

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Twincaman
Twincaman Member ✭✭
edited March 2023 in Registers & Transactions (Windows)
One of my accounts has a flag that says a transaction needs review but I can't find that transaction. Everything has been reviewed and accepted and the flag won't go away.
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Answers

  • Quicken Francisco
    Quicken Francisco Alumni ✭✭✭✭
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    Hello @Twincaman

    Thank you for reaching out to the Community regarding your issue, although I am sorry to hear that you are experiencing an issue with the transaction flags. I'm wondering here if we may be able to fix the issue with an article here. It has various troubleshooting steps to see if we're able to fix the issue. I'll leave steps down below.

    FAQ: Quicken Windows - red flag but no transactions to review bug — Quicken

    Once you get a chance to try these steps, please let us know what you find.  If you're still having trouble let us know and we'll see what we can do.

    Thanks,

    Quicken Francisco


  • Twincaman
    Twincaman Member ✭✭
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    What steps? I don't see any steps.
  • Sherlock
    Sherlock Member ✭✭✭✭
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    If you haven't already, you may want to review: https://www.quicken.com/support/quicken-says-there-are-transactions-accept-i-do-not-see-any
  • beckts
    beckts Member ✭
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    I have tried all of the steps (Backup/Copy/Restore, Validate/Super Validate, Set to Automatic Download). When I set the Account back to Manual Download, the Red Flag reappers, and says I have 11 Transactions to Review. I have had this problem for more than a year at least. It could be correct data somewhere, but I don't know how to locate and delete the corrupt transactions.

    Thank you.

  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @beckts,

    Thank you for taking the time to visit the Community, however, since this is an older post that was originally created back in June of 2021, it is less likely to receive an answer now.

    I would suggest creating a new post for better visibility and to potentially receive responses from other users who may currently be experiencing the same problem. Doing so will also assist us with better tracking ability in the event that this issue may result in an escalation being required.

    Please be sure to include a description of the issue, any error messages as well as the version of Quicken you have currently running (Help > About Quicken). The more information you are able to provide will help the Community to better understand and assist.

    Thank you!

    -Quicken Anja
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