Reconciling "There are no uncleared items to reconcile"

I am getting duplicate entries from downloads also. Some of my accounts have starting giving me the error above. The items are cleared but will not "Reconcile"

Answers

  • Quicken Francisco
    Quicken Francisco Moderator mod

    Hello @tshhinman

    Thank you for reaching out to the Community regarding your issue, although I am sorry to hear that you are experiencing issues with your reconcile and downloads. To start off here we can start by trying to fix your duplicate download issue. Generally when this happens it could mean that Quicken is downloading transactions without the downloaded ID.  The first thing we can attempt is to deactivate/reactivate the account to see if that might help with the issue.

    First we'll try deactivating all of the accounts for the affected FI. You can do so by following the article listed down below.

    https://www.quicken.com/support/deactivate-online-banking-services-quicken-account

    Once all the accounts are deactivated go ahead and follow the article here on reconnecting the accounts.

    https://help.quicken.com/pages/viewpage.action?pageId=3216277

    Once you get a chance to try these steps, please let us know what you find.  From there we'll better understand our next steps/options.

     

    Thanks,

    Quicken Francisco