Unable to Download Transactions from Merrill Lynch Investments

The error message says that it cannot connect to Merrill Lynch Investments.

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @CUITCNY,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    First, could you please provide which version release of Quicken you have currently running?
    • Quicken > About Quicken

    Also, is there any specific error code(s) associated with the error message you are receiving that you could provide us with here, please?

    Please check back and let us know! Thank you.

    -Quicken Anja
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  • Elaine2
    Elaine2 Member ✭✭✭
    Hello, 

    I have been having this same issue. 
    Currently using Windows r33.24
    I have called ML tech support-- they said that they are not up to date withthe lates version of quicken.
    Quicken has not been able to help me either. I don't even know if it is listed as a known problem.

    It would sure be nice to get some answers!
    thanks in advance to any and all who might have them.

  • CUITCNY
    CUITCNY Member ✭✭✭
    I restarted the process of linking every Merrill Lynch account; after a few days, it all started to work again. For some reason, it seem to help by downloading from ML and manually importing; eventually then direct updating started to work.
  • CUITCNY
    CUITCNY Member ✭✭✭
    The error I get is that QUicken cannot locate the server at ML Investments. Is am busing Version 6.2.2 (Build 602.39004.100)
This discussion has been closed.