Need a workaround - Principal Financial totally messed up their webconnect conversion
Principal recently did an "upgrade" (if you can call web connect an upgrade). I had fee transactions to download for the first time today. Low and behold, they get imported with cash entries but don't debit the share balances. Causes a share differential between Quicken and Principal - well duh if it doesn't debit the share balances. I wound up entering manually. I called Principal and they took a report, but no estimate of when it might be fixed. I looked at the OFX file and there are share balances in there, so it's obviously some sort of formatting error on Principal's part. Has anyone seen this? If so, do you know how to edit the OFX file so that the upload will create proper transactions? I used to work for Principal and they fancy themselves a tech company - but the can't seem to handle express web connect, and even in creating a download file, can't seem to format it properly. Tech company - not! Any advice?