I am still having problems connecting to Synchrony Bank. At first I could not update the account.

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WPv
WPv Member ✭✭
in Download, Add/Update Accounts (Windows)
I am still having problems connecting to Synchrony Bank. At first I could not update the account. Then the connection data disappeared and now I cannot add the Bank back to Quicken. This has been going on for months now, when is the problem going to be fixed?

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  • Quicken Paloma
    Quicken Paloma Alumni ✭✭✭✭
    edited July 2021
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    Hello @WPv, 

    Thank you for reaching out to Quicken Community. I apologize that you are having this issue. At the moment there is still an ongoing open alert for errors with synchrony bank. Our teams are currently working on it but there is no ETA. I apologize for the inconvenience. 

    To keep up on the latest updates, follow this link. 

    -Quicken Paloma

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