One Update Taking a long Time to Update

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Genesis21
Genesis21 Member ✭
in Download, Add/Update Accounts (Windows)
The last couple of weeks the One Update process in Quicken Deluxe for windows is taking a very long time (5-15 mins). Prior to the last couple of weeks it would normally take a couple of minutes. Is anyone have the same issue? Any fixes?

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @Genesis21,

    Thank you for reaching out to the Community and telling us about your issue, though I am sorry to hear that you are experiencing this.

    If you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you save a backup of your data file first (just in case). Then, please follow the instructions provided below.
    1. Navigate to Edit
    2. Preferences...
    3. Quicken ID & Cloud accounts
    4. Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
    5. Follow the prompts to Sign Out
    6. Sign back in using your Quicken ID (email) and password
    Once that is done, see if the issue still continues to persist.

    Let us know how it goes!

    -Quicken Anja
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