data file for quicken on the web

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erniegiro
erniegiro Member ✭✭
edited May 2022 in Using Quicken on the Web
Cannot see the finances option in the profile button on quicken on the web

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  • erniegiro
    erniegiro Member ✭✭
    Answer ✓
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    Thanks for your reply, I solved my problem, I did not have all my accounts enabled to download to the online app

Answers

  • Quicken Francisco
    Quicken Francisco Alumni ✭✭✭✭
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    Hello @erniegiro

    Thank you for reaching out to the Community regarding your issue, although I am sorry to hear that you are experiencing issues with your quicken on the web. Could we get some more details about what exactly is happening? Is your file not loading on the web portion? Was it working properly prior to today? Did you update the program recently? 

     Once we get a bit more information please let us know and we'll see what we can do to resolve the issue.

    Thanks,

    Quicken Francisco

  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
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    Are you running Quicken on your desktop ?
    Did you enable Quicken Sync for the Mobile App and Quicken on the Web ?
    Did you select certain accounts to view within the Quicken Cloud ?

    QWin - R54.16 - Win10

  • erniegiro
    erniegiro Member ✭✭
    Answer ✓
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    Thanks for your reply, I solved my problem, I did not have all my accounts enabled to download to the online app
This discussion has been closed.