Problem with Updates - Connectivity Error: Swipe to Fix" returns

rwmol
rwmol Member ✭✭✭
How come whenever there is an update to Quicken for Windows the "Connectivity Error: Swipe to Fix" returns? It was fixed on the prior update now after 34.20 the issue has returned.

Comments

  • Quicken Paloma
    Quicken Paloma Moderator mod
    Hello @rwmol

    Thank you for reaching out to Quicken Community. I apologize you are having this issue. I would recommend resetting your cloud data, then resync to your mobile phone. 

    To reset your cloud data select Edit >Preferences >Mobile and Web >Reset cloud data. 

    Hope this helps. Let us know how it goes!

    -Quicken Paloma 
  • rwmol
    rwmol Member ✭✭✭
    Did that with no change.
  • Quicken Paloma
    Quicken Paloma Moderator mod
    Hello @rwmol

    Thank you for your response. Could you try un/reinstalling the mobile app, and resyncing, please?
    Also, it would be helpful to have a screenshot of the issue. For instructions on attaching a screenshot click here. Please note that you may need to drag the file image into the response box. 

    Thanks, 

    -Quicken Paloma
  • rontobin
    rontobin Member
    None of the mentioned fixes worked for me. Still have”Connectivey Error “Swipe to Fix”, yet nothing is wrong. I’ve already reset cloud data. It’s just annoying.