1) Did you recently reinstall Q 2011 on a new computer?If so, did you remember to also install all the available patch files?
Old Quicken Patch downloads 2000+
running an old, unsupported Quicken for Windows version you may no longer be
able to download bug fixes (patch files) directly from Quicken.
However, until further notice they are still available here:
US version: http://www.quicknperlwiz.com/quicken-patches-us.html
Canadian version: http://www.quicknperlwiz.com/quicken-patches-canadian.html
If clicking on Help / About Quicken does not show the highest Release number
available for your version (year), as shown on this webpage, download and
install the appropriate file(s) from the link above. Save those downloaded
files on external storage media, for future reference.
2) How to Repair Printer Setup:
Try resetting your
printer definitions in Quicken and then redefine the printer:
For Quicken for
Windows versions 2009 and older:
For Quicken for
Windows 2010 and newer:
Printer Setup (all
If you're printing
checks, do not forget to select the correct check style.
(Optional) If you
are printing a logo (image) on your checks, click the Logo button and make sure
that your logo image file is still where Quicken expects it to be.
Also choose the proper features for printing partial pages when using
Users of continuous forms on dot matrix printers: Be sure to select
"Continuous Forms" instead of "Page-oriented".
Laser / inkjet sheet-fed printers: select paper size 8.5*11", standard
paper. Do not use any "Auto detect" or photo print settings.
If checks print OK on one computer but do not align properly on another
computer, compare printer settings and printer port selections.
Make sure that at
least one of your printers is marked as Windows Default Printer ... doesn't
have to be the one you want to use with Quicken, but you need at least one
marked Default Printer
In some of the newer
versions of Windows 10 you may also need to do this:
Go into Windows Settings or Control Panel, Printers & Scanners.
Uncheck "Let Windows manage my default printer".