R34.24 error opening data file

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lstrunk
lstrunk Member ✭
in Download, Add/Update Accounts (Windows)
This error message says Q can't open the data file because it's in use by a cloud storage backup. If I restart computer, the file opens, but if I exit Q and restart Q, I get the error message. I have been backing up to Google Drive for a long time. Has something changed with backing up to Google Drive?

Answers

  • Sherlock
    Sherlock Member ✭✭✭✭
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    I suggest you maintain the Quicken file in a folder on an internal drive and insure no other processes may access the Quicken file when you open Quicken.
  • Quicken Paloma
    Quicken Paloma Alumni ✭✭✭✭
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    Hello @Istrunk, 

    Thank you for reaching out to Quicke Community. I apologize you are having this issue. I would recommend moving your active files to your hard drive and placing any copies or additional backups into your cloud-based service. 

    For more information and instructions please visit the link below. 

    https://www.quicken.com/support/error-when-opening-data-file-while-using-online-storage-service

    Please let us know if you have any other issues or concerns. 

    -Quicken Paloma

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