Script Error when Adding Truist Account [edited]

atxabp Member
I read in another post that as of 10/14, Truist is now available as an option. I went through the process of connecting my account and now get the following error. This came even after successfully completing the 2-factor authentication with the bank:

Quicken encountered an error while communicating with our servers
Server Communication Error : Warning
There was a problem during communication with our servers: Can't setup 'Truist Bank'


  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @atxabp,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    Could you please navigate to Help > Report a Problem and submit your log files so we can further investigate the script error, please?

    Thank you!
    -Quicken Anja