Password Vault

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tsteven3
tsteven3 Member ✭✭
edited September 2022 in Errors and Troubleshooting (Windows)
I changed my password for an institution and deleted and added a new password vault so that it could be updated. However, when I use the password vault it says that my password is invalid. Is there a character limit? I use a password manager to generate the passwords, and I set it at the institution maximum of 64 characters. Is 64 characters too many? My password works on the institution website.

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  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
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    The OFX standard that Quicken uses has a max of 32 characters for a password.
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  • tsteven3
    tsteven3 Member ✭✭
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    Yeah, reducing my passwords to 32 characters seemed to help. It would be nice if Quicken had some kind of warning or info to that effect.
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
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    I agree, they should either block you from even entering more than 32 characters or post an error message as soon as you do enter over 32 characters.
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  • Quicken Paloma
    Quicken Paloma Alumni ✭✭✭✭
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    Hello @tsteven3, 

    Thank you for reaching out to Quicken Community. We apologize for the unwanted frustration and difficulties. However, we are glad that you were able to get your issue resolved. I will pass the information along to the proper channels and see if we can get a help article with information regarding the password limits/parameters. 

    Please let us know of any other questions or concerns. 

    -Quicken Paloma 
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