ever since the Schwab?quicken fiasco - my quicken is running very slow

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leonard kearney
leonard kearney Member ✭✭✭
in Investing (Windows)
related?

Best Answer

  • Quicken Anja
    Quicken Anja Moderator mod
    edited December 2021 Answer ✓
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    Thanks for the update.

    In that case, then next, I suggest that you perform a clean uninstall/reinstall (this is different from simply uninstalling and reinstalling the program) which will clear out and replace the existing configuration files for Quicken (this does not affect any of your data and/or backup files).

    To do so, please refer to this support article and scroll down to the section titled If the steps above do not resolve the issue. Then, open and follow the instructions found in the blue dropdown sections titled First: Download and use QCleanUI and Second: Rename Quicken Shared Folders.

    I hope this helps!

    -Quicken Anja
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Answers

  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @leonard kearney,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    To start with, I suggest that you try validating and/or super validating your data file to see if this will help improve the slow program performance. However, I do recommend that you first save a backup file prior to performing these steps.

    Validate: 
    1. File
    2. Validate and Repair File...
    3. Validate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 5 secs)
    7. Reopen Quicken and see if the issue persists.

    Super Validate:
    1. File
    2. Hold CTRL + Shift and click Validate and Repair File...
    3. Super Validate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 5 secs)
    7. Reopen Quicken and see if the issue persists.

    Let us know how it goes!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • leonard kearney
    leonard kearney Member ✭✭✭
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    I did both (validate and super validate), the report showed some error on accounts I dont see but no problems. did not affect the speed - still very slow.
  • Quicken Anja
    Quicken Anja Moderator mod
    edited December 2021 Answer ✓
    Options
    Thanks for the update.

    In that case, then next, I suggest that you perform a clean uninstall/reinstall (this is different from simply uninstalling and reinstalling the program) which will clear out and replace the existing configuration files for Quicken (this does not affect any of your data and/or backup files).

    To do so, please refer to this support article and scroll down to the section titled If the steps above do not resolve the issue. Then, open and follow the instructions found in the blue dropdown sections titled First: Download and use QCleanUI and Second: Rename Quicken Shared Folders.

    I hope this helps!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

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