Quicken Support website - top banner area doesn't scroll - frozen in place

Ps56k2
Ps56k2 SuperUser ✭✭✭✭✭
edited November 2021 in The Water Cooler
For any other users that might flip over to the Quicken Support website...
I went looking for the list of Quicken releases for the various Quicken flavors...
Over on the Quicken Support website -
I can't even see the list - as the top banner is frozen and does not scroll...
so I only can see the bottom half screen

[EDIT] - am using FireFox 85.0.2 & 94.0.1 - Windows 10 -
also same with MS Edge
QWin Deluxe Subscription - Win10

Comments

  • Giob
    Giob Member ✭✭
    Please FIX the SEARCH BAR BANNER of the support website - taking 60% of the page... cannot see the support articles. PLASE FIX this support.
    https://www.quicken.com/support#windows
  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    edited December 2021
    It has been reported for a couple of months - in a couple different threads -
    [removed - inaccurate - issue has been reported]
    QWin Deluxe Subscription - Win10
  • volvogirl
    volvogirl SuperUser ✭✭✭✭
    Yes I've been meaning to ask about that.  You can close the top box that shows up but a big banner still sticks there.  
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    I guess they expect everyone to have large displays that you can waste on images like this.
    BTW does anyone understand what a group of people hugging each other and looking at a blank chalk board is supposed to represent for a Quicken application?

    Signature:
    (I'm always using the latest Quicken Windows Premier subscription version)
    This is my website: http://www.quicknperlwiz.com/
  • UKR
    UKR SuperUser ✭✭✭✭✭
    Have you also noticed that they're turning their backs on us ??? What does say about someone's attitude towards customer support?
  • Rocket J Squirrel
    Rocket J Squirrel SuperUser ✭✭✭✭✭
    edited December 2021
    And they should really have their pants pressed. :p

    Quicken user since version 2 for DOS, now using QWin Premier Subscription on Win10 Pro.
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    edited December 2021
    UKR said:
    Have you also noticed that they're turning their backs on us ??? What does say about someone's attitude towards customer support?
    Their backs are to us because they don't want you to be able to identify them as Quicken employees.   ;)
    BTW I really wonder if these people are in fact Quicken employees or some actors they hired for the picture.  For certain they aren't the Windows development team.
    Signature:
    (I'm always using the latest Quicken Windows Premier subscription version)
    This is my website: http://www.quicknperlwiz.com/
  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    It’s probably a stock photo from somewhere - a Google image search might find it. 
    QWin Deluxe Subscription - Win10
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    Ps56k2 said:
    It’s probably a stock photo from somewhere - a Google image search might find it. 
    Sure enough, it is posted all over the place.

    Signature:
    (I'm always using the latest Quicken Windows Premier subscription version)
    This is my website: http://www.quicknperlwiz.com/
  • Rocket J Squirrel
    Rocket J Squirrel SuperUser ✭✭✭✭✭
    Ps56k2 said:
    It’s probably a stock photo from somewhere - a Google image search might find it. 
    I believe you are correct, sir. I found other instances of the same photo.
    Then I stopped looking.

    Quicken user since version 2 for DOS, now using QWin Premier Subscription on Win10 Pro.
  • Rocket J Squirrel
    Rocket J Squirrel SuperUser ✭✭✭✭✭
    The banner image of this forum is also a royalty-free image.

    Quicken user since version 2 for DOS, now using QWin Premier Subscription on Win10 Pro.
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