Is this Quicken server fail to connect a regular occurrence, getting it for 24 hours!

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K W Sharp
K W Sharp Member ✭
edited January 2022 in Errors and Troubleshooting (Windows)
Can't add BofM accounts!!!!!!!!!!!!!

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  • K W Sharp
    K W Sharp Member ✭
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    Quicken Servers seem to be down for some length. This normal?
  • Quicken Paloma
    Quicken Paloma Alumni ✭✭✭✭
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    Hello @K W Sharp, 

    Thank you for reaching out to the Quicken Community. We apologize you are having this issue. To better assist you could you please let us know what is the exact error code or message you are receiving? Also, what is the official name of the financial institution you are attempting to add? 

    Please elaborate so that we may provide guidance. 

    -Quicken Paloma
  • K W Sharp
    K W Sharp Member ✭
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    "Oops we're having a problem CC-501
    What you should know......blaw,blaw, blaw try again in a few hours.
  • K W Sharp
    K W Sharp Member ✭
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    Also: Bank of Montreal BMO
  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @K W Sharp,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    This is a known issue that we have opened an escalation ticket with our service provider for. While the investigation remains ongoing, please, refer to this open Community Alert for any and all updates.

    I apologize for any inconvenience this may cause in the meantime! Thank you.

    -Quicken Anja
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  • K W Sharp
    K W Sharp Member ✭
    edited January 2022
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    Just get it resolved before my money back 30 days expires and extend membership to cover period [Removed-Disruptive] Thanks!
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