Account Selection Missing in Setting for Reports
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JCSAZ
Member ✭✭
Is anyone experiencing this software glitch? When I go to report settings to select accounts, the boxes to the right of the listed accounts are not visible. Quicken Deluxe Version R37.67.
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Answers
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Are you running Windows with a magnified display setting? Doing so, causes some things to go outside the window which you can't change the size of.
-splasher using Q continuously since 1996
- Subscription Quicken - Win11 and QW2013 - Win11
-Questions? Check out the Quicken Windows FAQ list0 -
Thanks, hadn't thought of that, but no display at 100%. A weird account popped up ACCT_b605aa. Thought maybe my quicken file is corrupt. Turned out it is not. Created a new file and have the same problem. Must be software related.1
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Hello @JCSAZ,
Thank you for coming to the Community to report the issues you are noticing in your Reports, though I apologize that you are experiencing this.
I tried to recreate this in my own Quicken software, and I do not see the same issue happening in mine. please uninstall and reinstall the Quicken software.
Once you have done this, let us know if you are still having the same problem.
Thank you!
Quicken Alyssa
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Did this already. Any other recommendation?0
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Hello @JCSAZ,
Thank you for your response. Could you please provide a screenshot so that we may obtain a better understanding of the issue? Also please submit a bug report.
To submit a bug report select Help >Report a problem. For instructions on attaching a screenshot please click here.
Thank you!
-Quicken Paloma0 -
Bug report failed to send. Message "unable to send report try again". Does quicken support have an uninstaller that completely uninstalls program so I can clean install? Screenshare failed Saturday as well. Shut down firewall, still can't send.0
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Found QCleanUI. When I get a chance I will use this tool to uninstall and then reinstall.0
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@JCSAZ,
Thank you for the updates and I am happy to hear you found the tool you were looking for! Do let us know how this goes and if it resolves the issue!
Quicken Alyssa
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Bug report with screenshot sent. It worked this time with another reinstall. Report account select is still not available. See screen shot.0
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If you sent the screenshot to Quicken via Quicken, we can't see it. You need to added the screenshot to a post here in the forum either using the picture icon at the top of the comment window or dragging the picture into your post.JCSAZ said:Bug report with screenshot sent. It worked this time with another reinstall. Report account select is still not available. See screen shot.-splasher using Q continuously since 1996
- Subscription Quicken - Win11 and QW2013 - Win11
-Questions? Check out the Quicken Windows FAQ list0 -
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To be correct, the missing checkboxes are on the left, but that really isn't important, yours are still missing.
What is also missing is the list of "All Accounts", "Banking", "Investing" & "Property and Debt" on the left hand side. Even if I select "Banking", the other three are still shown.-splasher using Q continuously since 1996
- Subscription Quicken - Win11 and QW2013 - Win11
-Questions? Check out the Quicken Windows FAQ list0 -
I have seen this bug reported before. But it has been so long ago I forget what triggers it, and there isn't any way I would be able to find the old thread.
I'm curious about one thing though. Are you running Windows 8?Signature:
This is my website: http://www.quicknperlwiz.com/0 -
Windows 7. The missing selection boxes are important for me. I use separate accounts for business and personal tax reports to file. By selecting different accounts I can be sure to not cross contaminate info on reports.0
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You misunderstood my comment. The "isn't important" comment applied to the location of left/right, not your use. They are important if a user, like you, wants to restrict a report to only certain accounts.JCSAZ said:Windows 7. The missing selection boxes are important for me. I use separate accounts for business and personal tax reports to file. By selecting different accounts I can be sure to not cross contaminate info on reports.-splasher using Q continuously since 1996
- Subscription Quicken - Win11 and QW2013 - Win11
-Questions? Check out the Quicken Windows FAQ list0 -
Wasn't it something with the high DPI settings on the compatibility tab of the Quicken shortcut's properties?Chris_QPW said:I have seen this bug reported before. But it has been so long ago I forget what triggers it, and there isn't any way I would be able to find the old thread.
I'm curious about one thing though. Are you running Windows 8?Quicken user since Q1999. Currently using QW2017.
Questions? Check out the Quicken Windows FAQ list0 -
Sorry, did misunderstand. Any help is appreciated.0
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On the chance it is the DPI settings on the shortcut, I changed it to disable. It had no effect. I wonder if upgrading to Win 10 would resolve it. Would hate to put in the work for nothing and don't like Win 10 or I would be running it now,0
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OP only has Banking accounts as seen in the Account Bar.splasher said:What is also missing is the list of "All Accounts", "Banking", "Investing" & "Property and Debt" on the left hand side. Even if I select "Banking", the other three are still shown.
Quicken user since version 2 for DOS, now using QWin Biz & Personal Subscription (US) on Win10 Pro.
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