Quicken keeps crashing before my file is opened

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mnowicki
mnowicki Member ✭✭
edited January 2022 in Errors and Troubleshooting (Windows)
I keep trying to open my Quicken file, it asks for my password and then it brings up the box to send a crash report. I have tried to restore my backup file, validate, uninstall and reinstall and nothing works. I even tried to create a new data file and the same thing keeps happening.

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  • Greg_the_Geek
    Greg_the_Geek SuperUser ✭✭✭✭✭
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    Do you have Controlled Folder Access enabled in Windows Defender?

    FAQ: Windows Defender & Controlled Folder Access — Quicken
    Quicken Subscription HBRP - Windows 10
  • mnowicki
    mnowicki Member ✭✭
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    I am not sure. It says Windows Defender is being managed through McAfee.
  • mnowicki
    mnowicki Member ✭✭
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    I finally got it to open. I had to revert back to an older patch. I found it here if anyone else is having the same issue. https://www.quicken.com/support/reinstalling-and-patching-your-quicken-subscription-version-after-your-membership-has
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