Auto-Enter Not Working [Edited]

RCH
RCH Member ✭✭
Why does auto-enter no longer work to have manual transactions automatically entered into the register? help!

[Edited for Readability]

Answers

  • UKR
    UKR SuperUser ✭✭✭✭✭
    Are you talking about Scheduled Reminders set to "auto enter [xx] days before due date" not recording on time or being "skipped" altogether?
    More details, please.
  • RCH
    RCH Member ✭✭
    yes! they never enter automatically anymore. they just sit in the reminders and I have to remove the auto enter feature and enter them manually.
  • UKR
    UKR SuperUser ✭✭✭✭✭
    What is the frequency of these reminders? Monthly, quarterly, etc.?
    What is the number of days [xx] used for the "auto enter [xx] days ..." setting?
    There've been reports of auto-enter not working for monthly reminders set to auto enter 28 days or more before due date. Try reducing the number of days to 27 or less.
  • RCH
    RCH Member ✭✭
    none are more than 5 days!
  • UKR
    UKR SuperUser ✭✭✭✭✭

    If you haven't done so already, I'd try the following actions:

     

    Validate and Supervalidate instructions

    First save a backup file prior to performing these steps

    Validate: 

    1. File
    2. Validate and Repair File...
    3. Validate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 30 secs)
    7. Reopen Quicken and see if the issue persists.

    Super Validate:

    1. File
    2. Hold CTRL + Shift and click Validate and Repair File...
    3. Supervalidate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 30 secs)
    7. Reopen Quicken and see if the issue persists.

  • RCH
    RCH Member ✭✭
    all of that didn't resolve anything!
  • wcincr
    wcincr Member ✭✭
    Super Validation did find and removed a damaged scheduled reminder. This resolved the exact problem (auto enter not working) from everyone in all discussion threads in this community.
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