Capitol One Transactions not downloading

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boucherp16
boucherp16 Member ✭
edited March 2022 in Download, Add/Update Accounts (Windows)
I have not been able to download transactions from Capitol One Credit card for over a month. I have called the credit card company and they are not aware of any issues on their side. I see there are other folks having problem. Is this a known problem for Quicken and how do we resolve?

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  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @boucherp16,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    This is a known issue that we have opened an escalation ticket with our service provider for. While the investigation remains ongoing, please, refer to this open Community Alert for any and all updates.

    I apologize for any inconvenience this may cause in the meantime! Thank you.

    -Quicken Anja
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