Citibank credit card download problems Mac

gemerald
gemerald Member ✭✭
edited March 2022 in Download, Add/Update Accounts (Windows)
How do you resolve this download issue - The FIX IT button only gives the option to MANUALLY ENTER the transactions?! It says it can't find the accounts This happens too often!

Comments

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    Hi @gemerald, 

    Thank you for contacting the Community, I am sorry that you are experiencing this issue. 

    In order to further assist you, I require more information. First, I would like to confirm that you are using a Mac and not on a Windows computer? Also, what exactly is the download issue that you are experiencing? 
    What connection method are you using with Citibank (Direct, Quicken, Web)? 

    I look forward to hearing your response. 
    Quicken Jasmine

    -Quicken Jasmine

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