cc-508 error; Quicken Support Fix Protocol Fails

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coverdnx
coverdnx Member ✭✭
edited March 2022 in Download, Add/Update Accounts (Windows)
The last several days, my bank downloads have failed in One-Step Update.
The "Fix It" protocol fails, as does the protocol in the FAQ link (https://www.quicken.com/support/error-when-using-online-services-cc-508). My financial institution has no new page or pop-up window that needs my response. Any suggestions on a fix?

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  • davidlbyrd
    davidlbyrd Member ✭
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    I have the same issue with more than one institution. Has been a problem since 2/11/22
  • Quicken Jared
    Quicken Jared Alumni ✭✭✭✭
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    coverdnx said:
    The last several days, my bank downloads have failed in One-Step Update.
    The "Fix It" protocol fails, as does the protocol in the FAQ link (https://www.quicken.com/support/error-when-using-online-services-cc-508). My financial institution has no new page or pop-up window that needs my response. Any suggestions on a fix?
    Hello @coverdnx, 

    I am sorry to hear that you are experiencing this problem with bank downloads. Thank you for reaching out to the Quicken Community regarding this issue. 

    Have you already spoken with representatives at Yakima Online Savings and Loan? They may have further directions on where to find the prompt that requires a response in the website. I recommend requesting to speak with escalations or a Tier 2 representative if necessary, as they may have more familiarity with third-party programs and their requirements.

    I hope this is helpful.

    Thank you,

    Quicken Jared 
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