Reconciling register

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NancyFK
NancyFK Member ✭
edited March 2022 in Download, Add/Update Accounts (Windows)
Since the latest version update R38.29 installation, reconcile is not working. The transactions download and when accepted are entered into the register as cleared; but attempts to reconcile shows a statement that "There are no uncleared items to reconcile."

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  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
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    If you are reconciling to the online balance, and the online balance is not being updated (which has been reported numerous times for Express Web Connect lately) then all of your new transactions are past the online balance date it has.  And that is the reason for the error message.

    Given that only Quicken Inc/Intuit/Financial institution can fix the online balance and date not updating, to reconcile you need to switch back to reconciling to the "statement".

    You should also select Help -> Report a problem to submit this to Quicken Inc and you might consider contacting Quicken Support to report it too.
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