Download Transactions

Steve Lang
Steve Lang Member ✭✭
Recently my AMEX Credit Card Account was hacked and as such AMEX is issuing me a new card with a new account number.

My question is, how do I now download my transactions with a new account number? I would like to continue to keep all my Amex Credit Card Transactions consistent with my current AMEX Ledger. I attempted to just edit the account with my new account number to no avail.

Thank you for any help anyone can provide.

Answers

  • Sherlock
    Sherlock Member ✭✭✭✭
    Typically, all you need to do is deactivate the Online Services associated with the register and when you subsequently set them up again, Quicken should allow you to assign the account with the new credit card number to the existing register.
  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
    Disconnect your AMEX account from download.
    Quit Q and re-start Q
    Re-connect AMEX for downloads.
    When asked how to associate the download with Q ... be SURE to select LINK rather than Add.


    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

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