Old SunTrust checking account new Truist customer
BobMac Member ✭
edited April 9 in Paying Bills, Online Billers & Reminders (Windows)
The last time that I downloaded transactions from my old SunTrust a/c was 12/28/21. When I went to recently download, it was after the weekend merger of 2/18-2/20/22, and I did a One Step Update that only downloaded transactions from 2/18/22 forward. I had to rename the account in Quicken to a BB&T a/c to make the One Step Update. How can I access the transactions from 12/28/21 to 2/17/22? What is the best way to do this, or are these transactions "lost" and I have to enter manually? I could contact Truist, but the wait time for customer service is 60 minutes or more. Any hints are truly appreciated!
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