Pentagon Federal Credit Union Transaction Download

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Kathryn Z
Kathryn Z Member ✭✭
edited March 2022 in Download, Add/Update Accounts (Windows)
PFCU has changed the format of their mortgage loan and credit card accounts. The transactions no longer download to Quicken and there appears to be no way to even download a QIF or QFX file. I'm going to submit a message to them too. Can you work with them to find a way to download transactions?

Best Answer

  • Quicken Anja
    Quicken Anja Moderator mod
    edited March 2022 Answer ✓
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    Hello @Kathryn Z,

    Thank you for reaching out to the Community to report your issue, though I apologize that you are experiencing this.

    Please be advised that we do currently have a known issue reported for Pentagon Federal Credit Union which has been escalated internally, is being worked on, and is likely related to the issue you described here. However, we do not have an ETA at this time. While the investigation remains ongoing, please refer to this Community Alert for updates.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    edited March 2022 Answer ✓
    Options
    Hello @Kathryn Z,

    Thank you for reaching out to the Community to report your issue, though I apologize that you are experiencing this.

    Please be advised that we do currently have a known issue reported for Pentagon Federal Credit Union which has been escalated internally, is being worked on, and is likely related to the issue you described here. However, we do not have an ETA at this time. While the investigation remains ongoing, please refer to this Community Alert for updates.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

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