Amazon.com Store Card - Synchrony cannot connect

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Alex Obeso
Alex Obeso Member ✭✭
edited April 2022 in Download, Add/Update Accounts (Mac)
For the past several days I am getting a cannot connect error -102. I have tried to reset the account in Quicken to no avail. Please help!

Details below:
poll response:
{
"status" : "AGGREGATOR_IN_ERROR",
"aggregators" : [
{
"channel" : "FDP_DEFAULT",
"cpAggStatusCode" : "FDP-102",
"aggStatus" : "FI_TIMEOUT",
"isProcessing" : false,
"cpAggStatusDetail" : "Retry. Session has been expired"
}
],
"mode" : "DISCOVER_AND_ADD_ACCOUNTS",
"institutionLoginId" : "278560618xxxxxxxxx",
"isProcessing" : false
}

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @Alex Obeso,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    This is a known issue that we have escalated internally, though we do not have an ETA at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
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