Ceasars Reward Credit card downloads not working

Last couple or weeks the download (Web Connect) no longer working.

Comments

  • UKR
    UKR SuperUser ✭✭✭✭✭

    Please provide more details.

    What edition level (Starter Edition, Deluxe, etc.), version and release of Quicken (R xx.xx)  are you using? Click Help / About Quicken (Mac: Quicken / About Quicken) to determine year/version and release.  You must be on the latest release (patch) level for your supported Quicken Subscription version. If you're missing patches, update your software first.
    What version of Windows or Mac OS are you using?
    What error codes, error messages, symptoms do you get?
    What bank(s) are you having issues with?
    What account types (checking, savings, etc.) are you having issues with?
    Does this problem occur when you run One Step Update from your desktop/laptop or when you initiate a download using the Quicken Mobile App or Quicken on the Web?
    What have you tried so far to resolve the issue?

  • eeh0615
    eeh0615 Member ✭✭
    What edition level (Starter Edition, Deluxe, etc.), version and release of Quicken (R xx.xx) are you using?
    Premier/ R40.13 B27.1.40.13

    What version of Windows or Mac OS are you using?
    Windows 10 Pro 21H1

    What error codes, error messages, symptoms do you get?
    No error codes, just no downloads of new transactions from the bank site

    What bank(s) are you having issues with?
    Comenity - Caesars Rewards

    What account types (checking, savings, etc.) are you having issues with?
    Credit Card Account

    Does this problem occur when you run One Step Update from your desktop/laptop or when you initiate a download using the Quicken Mobile App or Quicken on the Web?
    One Step Update from laptop, not using mobile app or Quicken on Web

    What have you tried so far to resolve the issue?
    Reset Account in the online services tap
  • eeh0615
    eeh0615 Member ✭✭
    Must have been a bank issue last week, download worked today
This discussion has been closed.