Unable to employ one step update

David Maxson
David Maxson Member ✭
edited June 10 in Errors and Troubleshooting (Windows)
When I try to employ one step update. I get a message that my membership has expired. When I click on the continue link, I am told that my membership (which is a perpetual renewal via credit card) is good until 1/4/2023. Anyone else having this problem?

Answers

  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    If you haven't already, I suggest you reset the Quicken ID associated with the Quicken file.  
    1. Select Edit > Preferences...
    2. Select Quicken ID & Cloud Accounts
    3. Select Sign in as a different user
    4. Enter yes 
    5. Select Sign Out
    6. Sign in with the your Quicken ID
  • EFKelm
    EFKelm Member ✭
    This fix doesn't work. Just hangs. PLease roll back 40.21 so we can get some work done
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