RESOLVED 6/9/22 AIG Retirement Services - VALIC OL-301

We are currently seeing an increase in OL-301-A error for AIG Retirement Services - VALIC (error may differ on Quicken for Mac).

If you are experiencing an error, we request you please navigate to Help > Report a Problem and submit your log files so we can better track the issue. This has been escalated internally, though we do not have an ETA at this time.

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right.

Thank you!
(Ticket #9454943)
-Quicken Anja

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 5/12/22

    Our teams are still working to resolve this issue, though we do not have an ETA available. We apologize for the inconvenience and appreciate your patience.

    Thank you!
    -Quicken Anja
  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 5/19/22

    This issue is ongoing, and although our teams are working hard at a resolution, we do not currently have an ETA to provide.

    We apologize for any inconvenience this causes.

    Thank you!
    -Quicken Anja
  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 5/26/22

    This issue remains ongoing. We are working toward a resolution, but we are still unable to provide an ETA for its availability. We are sorry for the inconvenience, and we appreciate your patience.

    Thank you!
    -Quicken Anja
  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 6/2/22

    A solution for this issue is still being worked on. We do not have an ETA available at this time and apologize for any inconvenience.

    Thank you!
    -Quicken Anja
  • Quicken Anja
    Quicken Anja Moderator mod
    RESOLVED 6/9/22

    This issue has been marked as resolved. However, this Alert will remain available for those who may still be experiencing this.

    Thank you!
    -Quicken Anja