trouble opening usa 2016 deluxe version on my new computer in australia

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4wombat
4wombat Member ✭
edited June 2022 in Signing in, Passwords, and Activation (Windows)
Can anyone assist me with how to open my quicken 2016 deluxe version, purchased in full in usa, I have moved to Australia and transferred these quicken files to my new computer and they will not open. Keeps asking for same email sign in as original file, I am doing the correct sign in details, the program opens with the files for 2 seconds then goes back to asking for correct sign in details. I am using Windows 11 on laptop. I don't care that the quicken only has USA banks, that's fine, I'm not using it for Australian banks I am wanting to access my existing USA files in Australia. Anyone have any ideas?

Answers

  • volvogirl
    volvogirl SuperUser ✭✭✭✭✭
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    You might need to update it.  If you have an older version, One of the SuperUsers has posted the update patches for older versions (2000 and newer) of Quicken

    http://www.quicknperlwiz.com/quicken-patches-us.html

    I'm staying on Quicken 2013 Premier for Windows.

  • UKR
    UKR SuperUser ✭✭✭✭✭
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    Or, more specifically, if you installed Q 2016 (US) from a CD or saved downloaded installation file you also need to download and install a file named Release 19.5 Mondo from http://www.quicknperlwiz.com/quicken-2016-patches.html
    In 2016 Quicken was split off from Intuit Inc. and a lot of changes, especially URLs and download links had to be changed. For a working Q 2016 you must have the R 19.5 patch level.
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