why do I have duplicate transactions

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Mr Biggs
Mr Biggs Member ✭✭
edited June 2022 in Download, Add/Update Accounts (Windows)
For reason I am new transactions for items that have been reconciled, going back to April 2022, this has happened on two of my credit card accounts for the same bank. I am using the Canadian edition of Home and Office, version R40.30 - why is this re-occurring and how do I resolve it? The new transaction has a different ID than the previously reconciled transaction - attachment.

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  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    edited May 2022
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    This is interesting for two reasons.
    • The first is that R40.30 hasn't been officially announced yet so it much be a patch release that has gone out to a "limited number of users". Windows Canada R40.xx Release — Quicken
    • The second is that your screenshot shows that the unique Id Quicken uses to determine if a transaction is a duplicate has completely changed.  That is the reason it is showing up again.
    I know that they are on the verge of switching everyone using Express Web Connect to a new "backend connection type", and this might be part of that:
    Updates to Online Banking coming 5/31/22: Please ensure you're on the latest release of Quicken — Quicken
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  • Mr Biggs
    Mr Biggs Member ✭✭
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    correct, I was provided R40.30 to test as the last update crashed Quicken. With regards to the duplicate transactions, I am not clear as to why the ID differs, as I used One Step Update to download, it is a Quicken issue.
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
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    Only Quicken Inc/Intuit (Which provides the Express Web Connect) service can answer why the unique Id has changed.  I can only tell you that is why you got the duplicate transaction.  The rest is speculation.
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