login error

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imcagcs
imcagcs Member ✭✭
edited July 2022 in Errors and Troubleshooting (Mobile)
can not log into bank info on my ipad. Comp. log in works good, therefor password is correct. I was update info using the reset function
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  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @imcagcs,

    Thank you for contacting the Quicken Community, though I do apologize that you are experiencing this issue with adding accounts to your Quicken on your iPad. 

    Before I can further assist you, I require some more information. What financial institution are you having issues logging in to? What is the connection method with this financial institution? Are you receiving any error codes or messages when attempting to add these accounts or when attempting to sign in? Is your computer a Mac or a Windows device?

    Looking forward to hearing your response.

    -Quicken Jasmine

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