Updating PNC accounts

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cjhenry
cjhenry Member ✭✭
edited September 2022 in Errors and Troubleshooting (Windows)
When I update my various PNC accounts (ckg, cc, mortgage) it says that they have been updated successfully but no transactions (and there have been at least a couple in each account) are posting from 7/24 on. Anyone else having that problem?

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  • Frankx
    Frankx SuperUser ✭✭✭✭✭
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    Hi @cjhenry,

    Yes, other folks are having issues with PNC downloads.  Please see this thread for more information - LINK.

    I believe that you are connecting to PNC via Express Web Connect.  If so, I would strongly suggest that you switch download methods to Direct Connect, as it is much more reliable.

    Frankx

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  • cjhenry
    cjhenry Member ✭✭
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    Thanks Frankx - tried direct connect and still not working. I am having trouble connecting PNC in another case so pretty sure it's a problem on their end
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