How to fix the latest update damage?

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jim104077
jim104077 Member ✭
edited September 2022 in Errors and Troubleshooting (Windows)
I just updated to the latest version of Quicken Deluxe, R42.21 , build 27.1.42.2. It removed both of my credit card accounts I was tracking and also shows crazy negative balances in 2 of my accounts. This was after it had me do some strange thing to reauthorize my chase account. Now that account is wrong and the other bank I use also has a way wrong balance.

Do I try to restore from back up? Can I uninstall the "update" and get back to normal?

Answers

  • Boatnmaniac
    Boatnmaniac SuperUser ✭✭✭✭✭
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    The first step I would take is to restore a recent back up file from right before the update to R42.21 took place.  Others have posted in this forum that this resolved any and all issues they had encountered.

    (Quicken Classic Premier Subscription: R55.15 on Windows 11)

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