Can't get membership renewed

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MMButler
MMButler Member ✭✭
edited September 2022 in Errors and Troubleshooting (Windows)
My membership expired. I am trying to renew but I keep getting a message that the payment won't go through and I should contact support. I try to change payment information (its correct) and I cant. I try to change payment to paypal and I am not allowed. With an expired membership I cant use support etc. How am I supposed to renew if I can't connect with Quicken??? Help please!!!!!

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  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @MMButler,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    Even if your subscription is expired, our support team will still be able to assist you in renewing your subscription. Unfortunately, we are unable to renew your subscription through the Community so you will need to contact Quicken Support directly by phone for assistance.

    Thank you!

    -Quicken Anja
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